All purchases are backed by our 100% Satisfaction Guarantee:
Our customers' satisfaction is our ultimate goal. If for whatever reason you are not satisfied with any of our product, simply return the unused portion within 30 days of receipt and you will receive a full product refund . (Please note that the refund does not include original or returned Shipping & Handling expenses.)
Please use the HOW TO RETURN OR EXCHANGE MERCHANDISE form on the reverse side of your Packing Slip enclosed in your shipment.
For Returns please be sure to fill out the Reasons Code to receive Refund
If you do not have your Packing Slip, please return product to address listed below. Be sure to enclose a piece of paper with the name and address used to place the order clearly printed on it.
Indicate if you would like to exchange your item for another, or if you'd like a refund.
(Please note that the refund does not include original or returned Shipping & Handling expenses.)
''Truly the Best!!'' ''This is by far the best Shampoo and Conditioner set I have used. I have very fine, very straight, and very long hair that breaks easily but not...'' (Item 4011)
''Very good'' ''I ordered 2 sets of samples. Everything came in time, & I was very pleased. TrueRenu even included a ton of free extras too, which I was very...'' (Item 4009-f)
''Buy these products!'' ''I highly recommend the 10-product sampler. Everything I've tried so far has been beyond impressive.
I tried the shampoo and conditioner and my...'' (Item 4009-f)