All purchases are backed by our 100% Satisfaction Guarantee:
Our customers' satisfaction is our ultimate goal. If for whatever reason you are not satisfied with any of our product, simply return the unused portion within 30 days of receipt and you will receive a full product refund . (Please note that the refund does not include original or returned Shipping & Handling expenses.)
Please use the HOW TO RETURN OR EXCHANGE MERCHANDISE form on the reverse side of your Packing Slip enclosed in your shipment.
For Returns please be sure to fill out the Reasons Code to receive Refund
If you do not have your Packing Slip, please return product to address listed below. Be sure to enclose a piece of paper with the name and address used to place the order clearly printed on it.
Indicate if you would like to exchange your item for another, or if you'd like a refund.
(Please note that the refund does not include original or returned Shipping & Handling expenses.)
''10 for 10 - Perfect!'' ''Great product! Exactly as promised!'' (Item 4009-f)
''beautiful'' ''My Shoyeido Oasis Round Ceramic Incense Holder arrived on the scheduled delivery date. I purchased this item as a gift, and the recipient was very...'' (Item 7129)
''a little small'' ''A little smaller bag than thought. But none the less, still what I wanted.'' (Item 7111)